FAQs - Page 2 of 2 - Mud Buddy Motors

Q: Who Do I Contact For Issues With My Motor?

If you are having trouble with your motor, please contact our customer service department as soon as possible. You can click the chat box located on the bottom right-hand corner of this and all pages. Or, you can send an email directly to keith@mudbuddy.com. We strive to respond to your questions as quickly as we are able. Here are few tips that will help us help you. Have your motor registered with the company. If you didn’t do this when you bought your motor, it is not too late. Click Here to register your motor Have your serial number at hand, as well as the model, and year it was purchased. Know the location of where the motor was purchased.

Q: Can I Run In Salt Water?

Mud motor engines are not designed to run in salt water, so we need to ensure these suggestions are followed if you run in this type of environment. We recommend that you flush the outside of the motor and drive every time you exit salt water. Run the engine at idle and slowly inject a water flow into the flywheel so that the mist will wash off the coils and wires under the engine cowl. If you keep your boat moored in the water, always tilt the outboard so the gear case is completely out of the water (except in freezing temperature) when not in use. Add a corrosion control anode to the boat side of the skeg. Any small configuration works. Each month, spray Mercury Precision Lubricants or Quicksilver Marine Lubricants Corrosion Guard on external metal surfaces and on all exposed wire connections and harnesses. (DO NOT spray on corrosion control anodes as this will reduce the effectiveness of the anodes). If you power-wash the mud motor, do not spray the high pressure into wire harnesses or near oil seal areas. Paint chips should be sanded lightly and re-finished to avoid corrosion.

Q: Can I Run My Engine Out Of The Water?

Yes, but be careful around other people and pets, and do not engage the drive longer than five minutes. The patented Mud Buddy seal system uses a special configuration of seals that prevents the outer most seal from being lubricated other than when running in water. If for some reason you need to run the drive longer than five minutes outside the water, remove the propeller and spray oil or silicone on the outer seal. WARNING! as smart as our hunting dogs and children are, they will walk right into a blurred spinning propeller. Always use extreme caution.

Q: How Do I Know When My Propeller Is Worn Out?

Your propeller is affected by wear. You will see decreased acceleration, poor hole shots, inability to carry a large load and your speed will decrease. Check your propeller by measuring the outside distance, diameter of the propeller. If you are running a 12 X 10 Big Blade, for example, the 12 is the diameter and the 10 is the pitch or angle of the blade. If you measure the propeller and it has 1/4" or more decrease in diameter, then replace the blade.